Privacy Policy

This policy covers yojikasystems.com, the corporate website of Yojika Systems Private Limited. It does not cover our software products, each of which publishes its own privacy policy on its own site, because a product processes business data that this website never sees.

1. The short version

We do not use advertising trackers or build advertising profiles. We use the details you send us to respond to your enquiry. Hosting and form-security providers also process technical information to operate the site and prevent abuse.

2. What we collect

2.1 Information you send us

When you submit the contact form we receive your name, email address, the company name you supply (optional), the enquiry type you select, and the message you write. If you contact us by email, WhatsApp or telephone instead, we hold whatever that message contains.

2.2 Analytics

We use Cloudflare Web Analytics, which is cookieless and does not fingerprint visitors. It reports aggregate page views, referrers and country. It does not identify you, and we cannot connect it to anything you have sent us.

2.3 Server logs

Our host, Cloudflare, keeps standard request logs (IP address, timestamp, requested path, user agent) for its own security and abuse-prevention purposes, under its own policies. We do not query these logs to identify individuals.

3. Why we are allowed to hold it

We use the information you submit to respond to your request and discuss any work you ask us to consider. We do not add enquiry contacts to marketing lists. You can ask us to stop contacting you or request deletion by emailing us.

4. Who else sees it

Only the processors that make the site and the form work:

• Cloudflare — hosting, CDN, cookieless analytics and the Turnstile human-verification check on the contact form.
• Supabase — runs the function that receives the contact form.
• Resend — delivers the enquiry to our inbox as an email.
• Google Workspace — where that inbox lives.

We do not sell personal information, we do not share it with advertisers, and we do not send it anywhere else. Some of these providers process data outside India; where they do, they do so under their own standard contractual protections.

5. How long we keep it

Enquiries that do not lead to work are deleted from our inbox within 24 months. Correspondence relating to completed work is normally kept for 8 years for business records. Information may be retained longer where required by applicable law or needed for an ongoing dispute.

6. Your rights

You may ask us to:

• tell you what we hold about you;
• correct anything that is wrong;
• delete it, unless we are legally required to keep it; and
• nominate someone to exercise these rights if you cannot.

Write to hello@yojikasystems.com. We will respond within 30 days. There is no charge, and you do not need to give a reason.

7. Grievances

If you are unhappy with how we have handled your information, write to the same address with “Grievance” in the subject line. We aim to acknowledge your complaint promptly and respond within 30 days. This service commitment does not limit any rights or complaint routes available under applicable law.

8. Children

This is a business website. We do not knowingly collect information from anyone under 18. If you believe a child has sent us something, tell us and we will delete it.

9. Security

The site is served over HTTPS only. The contact form posts over TLS to a function that validates and immediately forwards it as email; we do not maintain a database of enquiries on this site. Nothing is perfectly secure, and we do not claim it is.

10. Changes

If we change this policy we will change the “last updated” date above. The site's full history is in version control, so every previous version of this page is recoverable.

11. Contact

Yojika Systems Private Limited, hello@yojikasystems.com. Any dispute about this policy is subject to the exclusive jurisdiction of the courts at Chennai, India.